Things are strange at 4 o'clock in the AM.
"Thank you for calling the Undisclosed Customer Service Center™ my name is blah blah blah..."
Call starts of normal enough. Problem with the server, idle chit-chat while I create the case. Had a little problem with the premier account number, decide to call the technical account manager to staighten it out.
"Matt, I am just going to place you on hold while I straighten this out with your TAM, I won't be a moment."
"Ok, but I am going to place you on hold as well."
"That's fine, if you are not there when I get back I will wait for you."
"Ok, placing you on hold now..." I can hear him clear his throat.
And this is what I hear...I kid you not! He starts to sing, "Ma Na Ma Na.. doo doo da doo doo, Ma Na Ma Na....doo doo doo dooooo."
I lost it! It was the song from Sesame Street and he was singing it!
"Hey, this is not the Undisclosed Computer Software Company™™, I can't afford hold music!"
We were both laughing so hard we couldn't speak.
The later the hour, the nuttier the IT guy gets.
And how was your day?
4 comments:
I LOVE IT! Server guys are MUCH better than wiry developers!
Sys admins do rule.
Although I thought he was doing the Jeopardy Theme song from the transcription.
Well a sense of humour really does exist when it comes to such jobs.
Thank god.:)
I worked overnight customer service for a cellphone company once and had a guy call me CRYING because he couldn't get the games on his cellphone to work. Not crying as in being a whiny little bitch. He was literally crying tears. He was drunk also. As if I needed to tell you that.
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