And another thing...

Just in CASE you are SENSITIVE!

I walk in to work this morning and I am greeted with this note: (I have not changed the grammer or spelling)

Evel:

U have changed my Email system & have left insufficient information as to how to use the new system. It does not except my password ******. After 16 hour days this is very frustrating. If u, the greatest technical mind ever to walk the face of the earth, change things then leave sufficient info for us morons to use it.

Please explain why u changed this format. Email SUCKS as it is mostly BS. If you are making it better, how do you filter out the SHIT !!!!! As I have other things to attend to other than deleting 100 useless messages/night.

This is the sort of thing I deal with everyday.

First of all I didn't "change" his email. I updated Netscape, from 4-6. And as for the 100 useless messages? If he would stop cruising porn sights and accepting cookies, he might not get so much junk mail.

This has been an ongoing thing, he tries to access his email and it won't work. So when I come in the morning he tells me. I go on and it works fine. I can't fix something if nothing is going wrong for me.

So this time he does it in front of me. Sure enough the password doesn't work. He leaves in a snit. "Why doesn't it work on this stupid machine but it will work on my laptop?" (I think the desktop hates him and I tell him so.)

Ten minutes later I discover the problem. Mr. Clarity has the caps lock on. So I leave him this note:

PaSwORds aRe caSE senSitiVe: mAke sure THe cAPs lOCk liGHt is oFF! (with a nice little flag with an arrow pointing to the light on the keyboard.)

If that's not clear enough for him.....I QUIT!