Friday, April 20, 2007

What next?

I woke up this morning to no internet services. After cursing Vista, and then my ISP, I decided to do what I do and start troubleshooting.

Ping, Ping, Ping. Hmmmm can't get past the modem. OK, that's the ISP. Here is my delema, my phone system is VOIP. How do I call them? Ok, I still have the cell. But if you have ever called your ISP you know there are a bunch of things they always make you do. So the first thing I did was bypass the VOIP router and connect directly to the modem.

SUCCESS! Hmmmm. Again with the head scratching. To think I almost called my ISP and grossed them out. Not that they don't deserve it in general, but in this instance they were innocent.

So, now I know who to blame, I head to the website to get the customer care number. That is when I come upon this:

Ok, they are working on it. Wait, what is this?
"For the latest information on the Verizon litigation..."

Litigation? What litigation? After a minute and a half on the website being fed the company line, I move on to google for the real story.

Vonage has no 'workaround' for Verizon technology

Hung up on Vonage

Verizon/Vonage Patent Infringement Suit: Does 3Com Actually Own the Deed?

I am pretty sure I am screwed.

1 comment:

Knock knock - it's cancer! said...

Once again, your post makes me laugh. The funny thing is that it starts out serious, as most your stuff does and then somewhere in the middle it just cracks you up.

"Litigation? What litigation?" ...priceless.