And another thing...

Like a scene from Home Alone.

"Thank you for calling the Undisclosed Tech Support Team™ my name is blah blah blah..."

I get no response, but I hear people in the background. Not unusual since a lot of people put the phone down when they are on hold for a long time. So, we wait.

The voices are raised, two, possibly three people. They are having an argument.

WOMAN "You have GOT to calm down! Screaming at them is not going to get you anywhere!"

MAN: "I will scream if I want, this fucking piece of shit! They deserve everything they are going to fucking get!"

Holy Shit! I am in for it now. It goes on and the woman is trying to calm the man down. I am debating whether I just hang the phone up or call to them and let them know I am there.

Fuck that! I am in the mood for an asshole with an attitude.

"Hello? Is anyone there?"

I hear rustling, someone is picking up the phone.

"Oh! Wait! Wait! I am so sorry!" She is hurried, like she thinks she may have missed me. "This is Shirley, I am here." The sweetest, gentlest, little southern accent you have ever heard. "Just let me turn the TV down. It was keeping me company while I waited."

Relief washes over me."Oh Shirley, you don't know how good it is to hear your voice. All I could hear is the TV."

She realizes the scene she had been watching, "Oh, my land, was there lots of 'F' words, I am so sorry."

"No worries, Shirley. I am just relieved the guy from the TV didn't pick up the phone."

We laughed like idiots.